Radiologic Associates of Fredericksburg (RAF) has launched a Concierge Service for physicians who refer patients to medical facilities served by RAF, CEO Ed Swager announced today. The service makes it easier for referring physicians to track studies and locate the best subspecialist to discuss specific studies and results.
RAF’s board-certified, fellowship-trained radiologists and vascular surgeons provide services to Mary Washington Hospital, Stafford Hospital, Medical Imaging of Fredericksburg, Imaging Center for Women, Medical Imaging at Lee’s Hill, Medical Imaging of North Stafford, and Virginia Interventional & Vascular Associates.
Physicians who refer patients to these facilities can contact the RAF Concierge from 8:30 a.m. to 5:00 p.m., Monday through Friday, at 855-RAF-LINE or email@example.com. The concierge can expedite communication between referring physicians in the community and the ideal subspecialized radiologists to coordinate the most beneficial imaging study, review findings, and discuss the status of a patient’s medical imaging procedure.
Like most radiologists, RAF physicians rotate among several locations. Unlike most radiology practices, however, RAF also provides 24/7 “in-house” coverage, with the radiologists rotating between daytime, evening, nighttime and weekend hours.
“Because of this mobility, and clinical hours of coverage, referring physicians have told us that it is difficult to find the best radiology subspecialist to answer their questions,” Swager explained. “A RAF physician committee identified the need for a Concierge Service that would provide a consistent pathway to reach our radiologists”
He added that this service is not intended to replace current methods physicians may now use to communicate with RAF.
Swager said, “Referring physicians will continue to receive calls about critical results directly from Mary Washington Hospital and the medical facilities. The phone number for scheduling imaging tests remains the same.”
About Radiologic Associates of Fredericksburg
Radiologic Associates of Fredericksburg is the largest provider of medical imaging services in the Fredericksburg, Virginia, region, including Spotsylvania and Stafford counties. The group’s 28 radiologists and two vascular surgeons serve two hospitals, four imaging facilities, and RAF’s interventional radiology practice, Virginia Interventional & Vascular Associates. For more information visit rafimaging.com.
Carla Young Harrington
Susan Carol Associates, for Radiologic Associates of Fredericksburg